Terms and Conditions and Privacy Policy

Terms and conditions

By using our website www.kestrelfuel.co.za, you agree to be bound by the following terms and conditions.

Services:

We provide [describe services provided by the website].

Limitations of Use:

You agree to use our website only for lawful purposes and in accordance with these terms and conditions. You may not use our website in any way that is prohibited by applicable law or regulation.

Applicable Laws and Regulations:

Your use of our website is subject to all applicable laws and regulations, in the republic of South Africa.

Intellectual Property Rights:

All intellectual property rights in our website and its content are owned by us or our licensors. You may not reproduce, distribute, or otherwise use any of the content without our prior written consent.

Liability and Indemnification:

We shall not be liable for any damages arising out of or in connection with your use of our website. You agree to indemnify us and our affiliates against any losses, damages, or expenses that we may incur as a result of your use of our website.

Payment Options:

We accept payment through electronic funds transfer (EFT) for all hardware purchases. For subscriptions, we offer the option to pay via debit order. We do not accept cash or card payments at this time.

When making a purchase or subscribing to our services, you agree to provide accurate and complete payment information. You further agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred. All payments must be received by us before the delivery of the product or service. If your payment cannot be processed for any reason, we reserve the right to cancel your order or subscription.

It is important to note that the specific details of payment options are subject to change without notice and it is important to keep the terms and conditions up to date to reflect any changes.

Payment to Agents or Distributors:

We do not accept payments to agents or distributors or any third-party accounts. All payments must be made directly to our company, Kestrel Fuel Management. Any payments made to agents or distributors or third-party accounts will not be considered valid and will not be honored by our company.

Confirmation of Bank Account:

We understand the importance of ensuring that payments are made to the correct bank account. If you have any doubts about the bank account details provided, you may request confirmation of our bank account from a director of our company, Kestrel Fuel Management. We will provide you with the necessary confirmation upon request.

Dispute Resolution:

Any disputes arising out of or in connection with these terms and conditions shall be resolved by a mediator agreed upon by both parties, failing this a court with the appropriate jurisdiction within the Republic of South Africa.

Changes to these Terms and Conditions:

We may update these terms and conditions from time to time. If we make any changes, we will post the updated terms and conditions on our website and update the effective date.

Privacy policy

At Kestrel Fuel Management, we take the protection of your personal information seriously. This privacy policy explains how we collect, use, and protect the personal information that you provide to us when you use our website www.kestrelfuel.co.za.

Information Collection:

We may collect personal information from you when you use our website, such as your name, email address, and other contact information. We may also collect information about your use of our website, such as the pages you visit and the features you use.

Notice of Compliance with the Protection of Personal Information Act (POPIA):

Our company is committed to complying with the Protection of Personal Information Act (POPIA) of South Africa. We collect, use, and protect your personal information in accordance with the provisions of POPIA. We have implemented appropriate measures to safeguard your personal information and have appointed an Information Officer to ensure compliance with the Act.

Purpose of Collection:

We use the personal information that we collect to provide you with the services available on our website, to respond to your inquiries, and to improve our website.

Storage and Protection:

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We store your personal information on secure servers and use encryption to protect sensitive information.

Retention:

We will retain your personal information for as long as it is necessary to fulfill the purpose for which it was collected, or as required by law.

Sharing:

We may share your personal information with third-party service providers who assist us in providing services to you. These third-party service providers are contractually obligated to protect your personal information and use it only to provide services to us.

Your Rights:

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us at admin@kestrelfuel.co.za.

Cookies and Tracking Technologies:

Our website may use cookies and other tracking technologies to improve your experience and to gather information about your use of our website.

Changes to this Privacy Policy:

We may update this privacy policy from time to time. If we make any changes, we will post the updated policy on our website and update the effective date.

Contact Us:

If you have any questions or concerns about this privacy policy, please contact us at admin@kestrelfuel.co.za.